Anything added, that causes the total price to exceed the amount of the players comp must be paid with either cash or credit card. Players Comp are NOT redeemable for cash and cannot be returned for a cash refund. Tuscany players comp $100 comp = $60 spa value - please have your comp slip ready before coming to your appointment. (gift certificate must be present at time of purchase to redeem.) We are not responsible for lost or stolen gift certificates/card. Anything added, that causes the total price to exceed the amount of the gift certificate must be paid with either cash or credit card. Gift Certificates are NOT redeemable for cash and cannot be returned for a cash refund. Gift certificate can be used Monday-Saturday between 8am - 5 pm ONLY. This will be considered as a last minute cancellation.Ĭoupons, loyalty card and other discounts cannot be used with Gift Certificates. If a client refuses a service they will still be charged the full amount. If preference is not specified at the time of booking then we will book according to our availability. If you have a preference between a male or female therapist please let us know upon booking. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time. Regardless of the length of the treatment actually given, you will be responsible for the "full" session. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Late Arrivals - if you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Same rule goes for last minute cancellation (not cancelling 3 hours before your appointment time). No-shows OR cancelling 3 hours before your appointment - Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a "no-show", and will be charged the full amount for their "missed" appointment. This amount must be paid prior to your next scheduled appointment. If you are unable to give us 24 hours advance notice you will be charged the full amount of your appointment. This allows the opportunity for someone else to schedule an appointment. In our desire to be effective and fair to all clients, the following policies are honored: 24 hour advance notice is required when cancelling an appointment. Guest rooms are subject to visual inspection to ensure the well-being of our guests and confirm the condition of the room.Each session includes a 5 minute pre-interview and 5 minutes re-dress period.Ĭancellation policy - We understand that unanticipated events happen occasionally in everyone’s life. Any unpermitted pet will result in a $150 and up to $500 cleaning fee dependent on damage. Guests may be accompanied by a service animal that are trained for a specific lifesaving task. Pets are not permitted within the resort. Smoking of Cigarettes/Vapes is prohibited within the room/suite and will result in a $750 (room) and $1,500 (Suites) cleaning fee. Marijuana is prohibited anywhere on property and Marijuana use in the room/suite will result in a $750 (room) $1500 (Suites) cleaning fee. Guest internet access smart TV casting ability 10% off spa or fitness retail 5% off spa or fitness treatments 5% off cabana experience 5% off 2 pool chair experience unlimited local and toll-free calls. Las Vegas, Nevada 89109 General InquiriesĪs we continue to be digital and mobile forward, we will no longer be accepting cash for deposits or payments at our front desks.ĭaily Resort Charge will be added to the room rate and includes:
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